At Prairie Patched Hats, every item is custom-made with care and attention to detail. Because our products are personalized and created specifically for you, all sales are final.
We do not accept returns, refunds, or exchanges on any customized or personalized items. This includes, but is not limited to:
- Custom hat designs
- Personalized patches
- Team and tournament merchandise
- Special event or one-of-a-kind creations
Damaged or Defective Items
While we take every precaution to ensure your order arrives in perfect condition, if your item is damaged during shipping or there is a manufacturing defect, please contact us within 7 days of delivery at your email address.
We may request:
- A description of the issue
- Photos of the damaged or defective item
If approved, we will work with you to provide a replacement or resolve the issue as quickly as possible.
Order Accuracy
Before placing your order, please double-check all details — including names, numbers, colors, sizes, and designs — as we cannot make changes after production has started.
Contact Us
If you have any questions about our return policy or need assistance with your order, you can reach us at
